Refund Policy

Refund Policy

Regu does not currently offer paid website subscriptions or checkout. This policy explains how refunds, cancellations, and support would work if paid digital access is offered again in the future.

Current purchase status

Regu currently provides free astrology tools, account features, and editorial content on the website. Paid website subscriptions and checkout are not currently available.

If paid website access returns, pricing, renewal terms, cancellation details, and payment confirmation will be shown clearly before checkout.

Refund window

If paid access is offered again, refund requests may be submitted within 14 days of the original purchase or renewal date.

Refunds are reviewed based on the purchase record, product access status, technical issues, duplicate charges, usage of paid digital features, and applicable consumer protection rules. Because payment is processed through Whop, Whop's processing rules, payment records, and timelines may also apply.

Digital product access

Future paid access may include personalized, software-generated astrology reports or account-based digital tools. Because digital access can be delivered immediately, refunds may not be available where a paid feature has been fully used, generated, downloaded, exported, or otherwise consumed, unless required by applicable law.

Subscriptions and cancellations

There is no active website subscription product at this time. If subscriptions return, users will be shown how to manage or cancel renewals before completing a purchase.

Technical issues and duplicate charges

If a paid feature cannot be accessed because of a technical issue, contact support so the issue can be investigated. If the issue cannot be resolved within a reasonable time, a refund may be approved.

Duplicate charges, accidental double payments, or clear billing errors are eligible for review.

How to request a refund

To request a refund, email support@reguapp.com with the email address used for purchase, the payment date, the Whop order or subscription reference if available, and a short explanation of the issue.

For the currently available product, see Regu Tools. For broader site rules, see the Terms of Use.